Reach your own ULTRA success by learning how to:
Attract & Retain Employees
• Properly assess on-site staffing needs
• Create accurate job descriptions
• Hire the right people
• Orient, train and motivate like never before
• Increase employee involvement and enthusiasm
• Lead change with your on-site team
• Minimize employee turnover
Attract & Retain Residents
• Outwit your competitors
• Maximize rents
• Evaluate and influence occupancy
• Lease without rent concessions
• Create a dynamic marketing plan
• Develop your property’s strengths and way of life
• Adapt the best advertising strategies
• Build resident loyalty
• Improve renewal retention ratio
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“A great ‘how to’ read when it comes to staffing in the -property management industry. Throw out your cookie-cutter procedures when it comes to personnel and consider the options -outlined in Straight Talk!”
–Joleen V. Brannigan Vice President, Grace Hill, Inc.
“Straight Talk on Multifamily Management is a great addition to your multifamily library. It’s a practical, easy-to-follow guide to on-site management that every property manager should have on hand. Whether you’re a seasoned professional or simply hoping to move up to a management position, this is the book for you.”
–Lisa M. Trosien Multifamily Educator and Consultant ApartmentExpert.com
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